What’s the difference?

 - by JK

In my 15 odd years as a copywriter, the word ‘different’ is something I’ve constantly heard from clients.

There nothing wrong with wanting to be different, but the truth is copywriting alone cannot position a product or service as being different in the eyes of consumers. If what you offer is also being offered by a gazillion other competitors, then simply saying ‘we’re different’ isn’t going to cut it.

Think Different

They were truly different and sparked a revolution

Difference does not come from how copy is crafted, it comes from the core of your business itself. A few examples:

  • A totally new or innovative product that fills an existing untapped need (I know, not the easiest thing to discover)
  • The difference in serving customers (you have to go beyond saying ‘thank you’)
  • The way your company operates or a distinct difference in culture (easier said than done)

If your business cannot align itself with any of the above points of differentiation, then sadly the copywriting can only be skewed or tweaked to a certain extent. We copywriters call it tone and manner of delivery; which is to craft the same message your competitors are saying in an alternate way.

But tone and manner can only differentiate how you are saying it, but not what you are saying. Sometimes, how you say it can make a difference, but if your business can figure out something totally different to say, then your proposition becomes more meaningful.

If you want to be different, you’ve got to back it up by living and breathing distinctiveness. Don’t just expect a different copywriting tone and manner to mask the same-ol’.

You have to be the crazy one, the misfit, the rebel, the troublemaker… the one who see things differently.


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